Legal

Privacy Policy

How AICentral handles information from website visitors, prospects and platform customers.

Important: This public-site privacy policy is an operational starting point for the pre-launch sales website. Have qualified Canadian privacy counsel review it before public launch of the full AICentral platform, especially before processing customer conversation or lead data.

Last updated: June 20, 2026

1. Scope

This policy describes how AICentral may collect, use, disclose and safeguard personal information through AICentral.ca, demo requests, contact forms, newsletter sign-ups and, once launched, the AICentral platform. “Personal information” means information about an identifiable individual.

2. Information we may collect

Depending on how you interact with AICentral, we may collect contact information such as name, business name, email, phone number, website address, industry, message content, usage information, browser/device details and information voluntarily provided through a form or chat.

3. How we use information

We may use information to respond to a request, prepare a demo or proposal, operate and improve the website, provide services, communicate about product updates where permitted, protect the site, investigate misuse and comply with legal obligations.

4. Business customer data

When AICentral is used by a business customer, that customer is expected to control the customer information it provides or collects through its own website. AICentral is intended to process that information only as needed to provide the agreed service, subject to the customer agreement and applicable law.

5. Service providers

We may use service providers for hosting, infrastructure, analytics, email delivery, payment processing, AI processing and support. We seek to use providers that are appropriate for the services provided and limit access to what is reasonably necessary.

6. Retention

We retain information only as long as reasonably necessary for the purpose it was collected, to provide services, maintain appropriate records, resolve disputes and meet legal obligations. Customer-specific retention controls will be addressed in the platform agreement.

7. Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, use, loss or disclosure. No method of transmission or storage is completely secure.

8. Your choices and requests

You may contact us to request access to, correction of or deletion of personal information in our control, subject to applicable legal requirements and permitted exceptions. You may also unsubscribe from non-essential marketing communications using the link provided in those messages.

9. Contact

For privacy questions, use the contact form on this website and select privacy in your message. A dedicated privacy contact email can be added once the business operations are finalized.